From AAMI Stadium - Amenities

At AAMI Stadium, we strive to make every patron's experience a great one. Whether you are bringing children, have special mobility requirements or simply want to know where to get food, merchandise or tickets, AAMI Stadium caters for all your needs.

Disabled Facilities - Stadium Access

Posted in: Amenities
By
Jul 17, 2009 - 9:38:14 AM

DISABLED ACCESS - ENTRY GATES

Public Area - Gates 1, 2, 2a,  3, 4, 5
All entry gates in the Public Area have a pedestrian access gate next to the turnstiles.  Patrons requiring access through these gates will need to present their ticket to the Event Staff member stationed at the gates who will scan the ticket and allow entry.

Members Reserve - Gates 6, 7, 8, 9

Members who require disabled access will need to enter through the pedestrian gates at Gates 6 or 9. 
Should access through these gates be required, Members will need to present a letter from their medical practitioner stating the reason for the use of the pedestrian gates. 

Access through these gates will only be granted to Members who physically cannot get through the turnstiles at Gates 7 and 8. 

Members are reminded that granting access through the disabled access gates does not permit them to access the Stadium any earlier than specified Gate Opening times.  If patrons arrive prior to Gate opening time, they will still be required to line up. 

Disabled patrons may have one carer come through with them - all other patrons are required to utilise the turnstiles at Gates 7 and 8.

*Please note: For Port Adelaide matches - Gate 6 is accessible for wheelchair patrons only.  Other patrons requiring disabled access will be asked to use Gate 9 or the turnstiles at Gate 7.

Event Staff Members stationed at these gates will have a list of Members permitted access through the Gates. 

To arrange access through Members Gates 6 and 9, call the League Office – 8268 2088.


Download a Stadium Map

Posted in: Amenities
By
Dec 4, 2008 - 4:48:45 PM


Family Facilities at AAMI Stadium

Posted in: Amenities
By
Dec 4, 2008 - 4:47:11 PM


BABY CHANGE FACILITIES :


There are numerous baby change facilities around the Stadium, and they are located at the following points :

Members Area :
Ladies Toilets, Terrace Level, Southern End - Toilet number W13
Men’s Toilets, Terrace Level, Southern End – Toilet number M12

Public Area :
Ladies Toilets behind Bay 142/143 (South) - Toilet number W2
Ladies Toilets behind Bay behind Bay 144 – toilet number W1A
Ladies Toilets behind Bay 121 (North) - Toilet number W9
Ladies Toilets behind Bay 123 (North) – Toilet number W8
Ladies Toilets behind Bay 130 (East) next to Gate 3 - Toilet number W5
Mens Toilet behind Bay 130/131 (East) next to Gate 3 – Toilet number M5
Mens Toilet behind Bay 123 (North) – Toilet Number M8
Parents Toilet southern end, Northern Grandstand – Services Level

BABY FEEDING FACILITIES :
Please ask AAMI Stadium Event Staff for assistance in regards to Baby Feeding Facilities. We would ask that parents respect others who use these facilities, and that you do not use these facilities as changing areas.  Should you need to change your baby, please use the baby change facilities provided around the Stadium.

Members Area :
Concourse Level, Centre Stairs, Members Grand Stand – Please see League Enclosure Supervisor

Public Area :
St Johns Room, Terrace Level, Northern End, by Gate 4
Parents Toilet southern end Northern Grandstand – Services Level

GENERAL INFORMATION :
Children aged 5 years and under may enter the Stadium free of charge, but are required to take a seat on an adult member’s lap. Children aged 6 and over are required to purchase a child or concession priced entry ticket.

It is not recommended that Prams and Strollers be brought into AAMI Stadium.  While they are allowed inside the Stadium, they are not permitted in the Seated Areas, as they can be a hazard for other patrons.  Please see an Event Staff Member should you wish to store your pram, however, there is no guarantee that space or security will be available. 

Prams are not permitted to be stored in any of the Wheelchair bays around the Stadium.


Disabled Facilities - Download the information booklet

Posted in: Amenities
By
Dec 4, 2008 - 4:43:16 PM

AAMI Stadium - Information booklet
Patrons with a disability and their associates


Disabled Facilities - Seating

Posted in: Amenities
By
Nov 25, 2008 - 9:59:55 PM

DISABLED SEATING :

Public Area
There are 4 different areas in the Public area of the Stadium allocated as disabled seating.  The Southern end has an enclosed disabled viewing area at the back of the concourse level, accessed through the foyer of the Superboxes.  In the North Eastern pocket there are 2 bays on the Terrace level that have the back rows assigned to wheelchair bound patrons and their Carers.  The Northern end has an undercover disabled viewing area located behind the Northern goals.   In total, there are 27 wheelchair bays in the Public Area of the Stadium. 

These seats must be pre-booked, and can be done so through Ticketmaster.

Members Reserve
AAMI Stadium Members can access 6 different disabled viewing areas within the Members Reserve.

Bays 104 and 113 have the back two rows dedicated to wheelchair bound patrons and their Carers.  These areas are filled on a first come first serve basis.

The Stadium Room is a function room on most match days, however Members requiring disabled seating can book into this area prior to match day.  Once the function has concluded, catering and Event Staff rope off an area at the front of the room for wheelchair patrons and their Carers.  There is room in this area for 5-6 wheelchairs, and each person can have 1-2 Carers sitting with them in this area.  Patrons MUST BOOK INTO THIS AREA, and can do so by contacting the League Office on 8268 2088.  This area is subject to availability, and once full, every effort will be made to accommodate members in another area, however there is no guarantee that space will be available in an undercover area.

The Area at the front of the Stadium Room is also reserved for disabled Members and their Carers, and can seat up to 6 wheelchairs plus 1-2 Carers.  This area is filled on a first come first serve basis.

AAMI Stadium members can also access the disabled viewing area behind the Southern goals in the Superbox Disabled Viewing Area.  There are 6 wheelchair positions in this area, and Patrons MUST BOOK INTO THIS AREA.

Members can book into these areas by contacting the League Office on 8268 2088. 

DISABLED TOILET FACILITIES :

There are disabled toilet facilities located near all disabled viewing areas, both in the Public and Members Reserve Areas.

Members Area
Foyer of Convention Centre, Concourse Level Bay 208
Behind Bay 101 (Terrace Level)


Public Area
Behind Bay 126 & 127, East
Behind Bay 144 (Outer), Terrace Level

Northern Grandstand
Toilets are located on the concourse level adjacent to the wheelchair area.

Disabled Viewing Area – Super Boxes
Toilets are located at the entrance to the disabled viewing area.

Please see Event Staff should you have any queries regarding disabled access.


Disabled Facilities - Car Parking

Posted in: Amenities
By
Nov 25, 2008 - 9:58:42 PM

DISABLED PARKING :

AAMI Stadium Members Parking
AAMI Stadium Members who hold a Season Car Parking permit, along with a Department of Transport Disabled Parking Permit, have the option to park through Gate J or Gate G on the Western side of the Stadium.    Spaces are limited, and availability is subject to capacity.

AAMI Stadium Members who may require parking in close proximity to the Stadium on a one off occasion will need to contact the League to arrange parking.  Each case is addressed separately, and Members will be required to submit a medical report stating the reason for the parking request.  To access disabled parking, call the League Office – 8268 2088.

Public Parking
All other patrons who hold a Department of Transport Disabled Parking Permit, but do not hold a Season Parking Permit, are required to enter Max Basheer Reserve, through Gate B off West Lakes Boulevard.  This area is subject to capacity, and car park staff will endeavour to park disabled patrons as close to the Stadium as possible. 


Information Centres

Posted in: Amenities
By
Nov 25, 2008 - 9:58:12 PM

Members Area
The southern end of the Members Stand near Gate 9 - Guest passes can be purchased from this area when available. This Information Centre also handles a wide range of queries from members.

Information/merchandise outlet inside stadium at Southern end of Member area.


Outer Area
At the northern end of the ground near Gate 5 which handles queries from the General Public both inside the Stadium and from outside the Ground.
  • Patron Assistance Centre inside Gate 3 eastern wing.
  • Matchday Office located next to Southern Members Crossover gate.
  • Information Centre inside Gate 2 (next to new merchandise shop).

ATM

Posted in: Amenities
By
Nov 25, 2008 - 9:57:53 PM

There are three ATM’s located inside the Stadium, and also one located in the northern end of the Checkside Tavern.

Inside the Stadium there are ATM's located in the Members Reserve Foyer, at the Gate 2 Information Centre, and by the Patron assistance Centre by Gate 3.

There are also ATM’s located in the shopping centre.


The Hanger

Posted in: Amenities
By
Nov 25, 2008 - 9:57:32 PM

The Hanger is located on the eastern side of Max Basheer Reserve and is open before all Crows games to all supporters.

After the game, it is free to Gold and Junior Members and Silver Members can purchase a limited number of entry passes at $2 for adults and free for children. Vehicles can gain entry to the Shed Car Park by turning left off Brebner Drive after the match.

 


Drinking Areas (Alcohol)

Posted in: Amenities
By
Nov 25, 2008 - 9:57:02 PM

Patrons attending AAMI Stadium are now able to consume Alcohol in all Seated areas of the Stadium, with the exception of Bay 102 in the Public Area, and Bay 103 in the Members Reserve.  These bays have been set aside as dry areas for patrons who do not wish to sit in the drinking areas.

Patrons purchasing alcohol at the Bars to take back to their seats must have a lid on the beverage, and if they are purcahsing more than 2 drinks, they must also purchase a carry tray.  Consuming of alcohol is only permitted in the seating bays, and in the Bar Areas of the Stadium.  Patrons are not permitted to consume alcohol in the Stadning areas of the Seating bowl, and must have lids on their drinks when travelling back to their seats.

Patrons are not permitted to exit the Stadium with alcohol, under Liquor Lisencing laws.

Should any patron encounter problems with patrons in their area, the League strongly encourages them to seek out a Member of the Stadium Event Staff or Security team to deal with the problem on the day.

The League encourages all patrons to remember that AAMI Stadium is a family friendly environment, and asks that all patrons respect others around them.


Entrances

Posted in: Amenities
By
Nov 25, 2008 - 9:56:40 PM

Patrons can access AAMI Stadium through the following entry gates* :

AAMI Stadium Members - Ultimate, Essential Crows and Essential Power Members
Gates 6, 7, 8, 9

Public Area - Season Ticket Holders AFC or PAFC
Gates 1, 2, 2A, 3, 4, 4A, 5

Public Area - Daily Tickets
Gates 1, 2, 2A, 3, 4, 4A, 5 

Players/Officials
Gates 6, 9, 10

Corporate Guests
Gates 6, 9, Super Boxes

Disabled – AAMI Stadium Members
Gates 6 and 9 for AFC matches (subject to approval from League)

Gate 9 only for PAFC matches (subject to approval from League)

Disabled – General Public
Gates 1, 2, 2A, 3, 4, 4A, 5

All Public Gates have disabled access - please see Gate Supervisor for assistance


AFC Premiership Facility - Westpac Business Suite
Located on the Concourse level at the Southern end. Entry via Super Boxes foyer

PAFC Suite One
Located on the Concourse level at the Northern end.  Entry is via Gate 5.

*Subject to change. Not all gates are open on event days.


First Aid

Posted in: Amenities
By
Nov 25, 2008 - 9:55:56 PM

Members Area
Members Grandstand, Centre Staircase Concourse Level

Outer Area
St Johns Room Northern End (opposite Bay 223) – new facility
St John Eastern side (opposite Gate 3)

Function Rooms

Posted in: Amenities
By
Nov 25, 2008 - 9:55:32 PM

Stadium Room
Members Concourse Level, Centre Staircase

Park Cafe
Northern End, Concourse Level, Northern Grandstand (Members can access the Northern Grandstand by obtaining a Crossover pass from the gates on the Terrace and Concourse levels). They do not take Bookings – seating on a first come – first served basis.

Magarey Room
Members Concourse Level, Centre Staircase. Used for Club Hospitality on AFL event days.

Checkside Tavern
Located off Turner Drive - Entry from within stadium is located opposite Centre Staircase in Members Stand. The Checkside Tavern is a non-smoking venue.

Lost Property

Posted in: Amenities
By
Nov 25, 2008 - 9:54:56 PM

The Match Day Office handles all lost property. A member of the SANFL staff will record details of the item lost or handed in. The Match Day Office is open until approximately 15 minutes after the match concludes. Patrons who have lost an item can phone the League (8268 2088) during business hours to check to see if their property has been returned.

Match Day Office

Posted in: Amenities
By
Nov 25, 2008 - 9:54:31 PM

The Match Day Office is located in Red Sector, behind Bay 146.

It is open from the time the gates open until approximately 15 minutes after the match ends.

The Match Day Office is your one-stop shop for reporting lost children, handing in and retrieving lost property and passing on any emergency messages that may need to be broadcast to all patrons.


Pre-Booked Ticket Collection

Posted in: Amenities
By
Nov 25, 2008 - 9:53:58 PM

General Admission
Ticketmaster Collection Point, Gate 2

Members Reserved Balcony Seating & Guest Passes
Ticketmaster Collection Point, Members Information Centre (adjacent Gate 8)


Public Phones

Posted in: Amenities
By
Nov 25, 2008 - 9:53:20 PM

Members Area
Concourse Level, Centre Stairs in Convention Centre foyer.
Terrace Level, Centre Foyer
Checkside Tavern Southern Foyer

Outer Area
By Bay 142 in walkway Southern End of stadium
By Bay 134 in walkway North of old scoreboard
By Bay 115 Stair 5 Northern End of Stadium
Crows Tavern Southern Foyer


Smoke Free

Posted in: Amenities
By
Nov 25, 2008 - 9:51:31 PM

Smoking is not permitted in any area of AAMI Stadium. The Checkside Tavern is a non-smoking venue.

Patrons wishing to smoke are required to exit the stadium by obtaining a pass-out from the nearest gate. Licensed bars are located outside the ground near Gates 1 and 2 on the grassed area, between Gates 3 and 4 on the paved area and in the Members Northern Car Park for the convenience of those who exit the stadium at breaks.


TAB

Posted in: Amenities
By
Nov 25, 2008 - 9:50:37 PM

Members Area
Checkside Tavern

Outer Area
Club Bar (north eastern side)


Sports Betting

Posted in: Amenities
By
Nov 25, 2008 - 9:29:39 PM

Complete Sports Bet and Thornton Sports Bet outlets are located on the North Western side of the ground between Gates 4 and 4a.

Umbrellas

Posted in: Amenities
By
Nov 25, 2008 - 9:28:14 PM

Umbrellas are banned in AAMI Stadium whilst patrons are watching football.
Ponchos are available for $3.50 from all kiosk/food outlets.

Kiosks

Posted in: Amenities
By
Nov 25, 2008 - 9:22:34 PM


Food Type Available at
Baguettes Kiosks 2, 4, 6, 7, 9, 11, 12 &13
Also available at Coffee outlets
Beef Burgers Kiosks 3, 5, 8 & 13
Chicken Fillet Burgers Kiosks 3, 5, 8 & 13
Chiko Rolls Kiosks 1, 2, 4, 6, 7, 9, 11, 12, 13, 41, 42, 43
Filo Pastries/Spinach Rolls Kiosk 5
Fish and Chips Kiosks 1,3,4,7,8,10, 12 & 42
(Kiosk 10 sells fish and Chips only)
Gourmet Hot Dogs Boundary Bites
Kiosks 3, 5 & 8
Hot Chips All Kiosks
Pastries (pies, pasties, sausage rolls) All Kiosks
Subway Kiosks 2, 4, 6, 7, 9, 11, 12 & 13
Yiros Kiosks 3, 5 & 8
Coffee Outlets Kiosk 5, Kiosk 7 (Van),
Kiosk 11( Back wall near tavern & cart near Domino’s) and Kiosk 42

Vanilla Slices, Lamingtons, Chocolate Donuts, Muffins & Cookies available at Kiosk 5 and Kiosk 11


Bars

Posted in: Amenities
By
Nov 25, 2008 - 9:17:54 PM



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